Surveillance and control of the communication at world of the work: manuals of conduct model communication

Authors

  • Roseli Figaro
  • Claudia Nonato
  • Fernando Felícia Pachi Filho

DOI:

https://doi.org/10.30962/ec.1210

Keywords:

communication, surveillance, world of work

Abstract

This article aims to present the theoretical and methodological aspects of research conducted by Research Center in Communication and Work ECA-USP. The study aims to map and analyze the technical and administrative procedures for companies to track, monitor and control communication relationships in the world of the work, especially through social media. The mapping is being done out based on the analysis of the conduct of private and public companies manuals. Preliminary results show the ambiguity between those manuals that explain the existence of monitoring and control and those that it will hide these procedures.

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Published

22-12-2015

How to Cite

Figaro, R., Nonato, C., & Pachi Filho, F. F. (2015). Surveillance and control of the communication at world of the work: manuals of conduct model communication. E-Compós, 18(3). https://doi.org/10.30962/ec.1210

Issue

Vol. 18 No. 3 (2015)

Section

Special Issue

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